Skip to content
Dawamstudio

For service businesses

Grow from the customers you’re already losing.

Found online, answered at any hour, followed up in a minute, reviewed after every job.

We call you within a minute: a few questions about your business. Afterwards you get a proposal by email, based on your own numbers.

The customer who never called.

A missed call still shows up on your phone. The customer who saw “closed” at eight in the evening and called someone else shows up nowhere.

When did you last look for a plumber? Probably in the evening. Nobody has ever measured that customer. Until now.

After closing — and whenever you can’t pick up

This is when the work happens.

Your phone is answered, every request is followed up, and by morning you know everything. And at 2:05 pm, when you’re under a sink, the same thing happens.

  1. FoundSomeone searches for a plumber nearby. They find a profile that says “call us” — and a number that gets answered.
  2. AnsweredA call in English. Answered, with your services and your hours. Summary sent at 19:42.How Answered works →
  3. AnsweredA call in Spanish. Answered in Spanish.How Answered works →
  4. Followed upA form came in at 22:05. Called back a minute later. Visit booked for Wednesday.
  5. An example evening, not data.

21:40

A plumber’s line. A caller in Spanish. Answered in Spanish.

Summary to the owner · 21:42 · example

Spoke Spanish · no hot water since the afternoon · inside your area · any time tomorrow

One window stays lit.

Don’t take our word for it. Take the call.

The intake runs on the system itself. Leave your number and you hear exactly what your customers will hear.

We’ll call you

Transcript · re-enacted example · 9:40 pm

“Hi, my kitchen tap is leaking. Are you open tomorrow?”

“I can help with that. Is the water off for now?”

“Yes, I turned it off under the sink.”

“Good. Would Wednesday morning work? You’ll get a text to confirm the time.”

The next morning

You wake up. Everything is written down.

14:05Answered

The call under the sink: boiler service, wants a quote this week.

19:40Answered

Leaking kitchen tap · water off · Wednesday before 10.

21:40Answered

Spoke Spanish · no hot water · inside your area · any time tomorrow.

22:06Followed up

Form → called back in a minute · visit booked Wednesday 9:00.

Example summaries, not real customers.

Half the work is done when you wake up.

When a caller wants something done, the intake questions you chose are asked and answered. You get a complete report: every answer in the caller’s own words, and a list of what’s still open. No guessing, nothing filled in.

Intake report · example · Plumber · call at 19:40Leaking pipe under the kitchen sink
What’s wrong
Water dripping from the pipe under the kitchen sink, a small puddle every hour.
Since when
Noticed it this afternoon.
Water off
Yes, the valve under the sink is closed. The rest of the house has water.
Where
Ground-floor apartment, kitchen at the back. Parking in front of the building.
Access
Someone is home all day Wednesday. Buzzer 2B.
Preferred time
Wednesday morning, before 10.
How they found you
Google, new customer.

Still open

  • How old the pipes are.
  • Whether the cabinet floor is damaged.
Intake report · example · Electrician · call at 20:15, in SpanishHome charger for an electric car — quote
Request
A quote to install a home charger for an electric car.
Deadline
The car arrives in three weeks; the charger should be in before then.
Fuse box
In the garage, about 8 meters from where the car will park.
Main connection
Doesn’t know. Will send a photo of the fuse box.
Language
Call in Spanish; this report in English.

Still open

  • Which charger to choose — the customer would like advice.
  • The photo of the fuse box.
Intake report · example · Cleaning company · form at 22:05, called back at 22:06Office cleaning, three evenings a week
Request
Regular cleaning for a practice with offices on two floors.
Size
About 180 m², four treatment rooms, one kitchen, two toilets.
Frequency
Three evenings a week, after 6 pm.
Start
The first of next month; the current contract ends then.
Who decides
The practice manager. Would like a visit this week.

Still open

  • Whether windows are included.
  • How keys and the alarm code are handled.

Example reports from re-enacted calls. You choose the questions; the report only contains what the caller actually said.

16:30 · Reviewed

The job is done. Every customer gets asked.

Not only the happy ones. A short text or WhatsApp after each job, with your review link.

Google’s review rules don’t allow picking who gets asked, or rewarding a review. So we don’t.

Text message · example

Thanks for having us today, Maria. If you have a minute, would you leave a review? It helps a small business more than you’d think. [link]

How we work

  1. The intakeThe call you can have right now. A few questions about your business.
  2. A proposalFrom your own numbers: missed calls × customer value.
  3. We set it upLive within 7 days, or we tell you upfront why it takes longer.
  4. Every weekYou see what came in, day and night.

Who’s behind this

Jaber

Founder, Dawam Studio

I built the platform this runs on and I set up every client myself. You talk to the person who made it.

Our promises

Live within 7 days
Or we tell you upfront, honestly, why it takes longer.
You own everything
Your number, your customers, your data. If you stop, it all goes with you.
No long contracts
Cancel any month.

The honest part

  • No medical or legal advice. It takes the message and passes it on.
  • It never calls anyone who didn’t ask to be called.
  • Your customers stay yours. We never use them for anything else.

Systems from €1,500

The exact figure comes from your own numbers, in the proposal.

Tonight, your phone could be answered.

Leave your number. We call within a minute — a few questions, no sales pitch.